Taking Charge Of Your Health

Consumer Health and Wellness Tips

Taking Charge Of Your Health

Consumer Health and Wellness Tips

Being a good health care consumer doesn't end with choosing your medical plan. Every time you need care, you need to ask the right questions and understand your choices so that you make informed decisions that get you the best care at the best price.

  • Use In-Network Providers. When you use providers in the UnitedHealthcare (UHC) and MetLife Dental plan networks, you pay less because of their negotiated discounted fees. Use the UHC doctor/hospital finder for members, UHC's pre-member site for prospective members, and the MetLife dentist finder to help locate a network provider near you. If you reside in California or the Northwest, you also have the option of Kaiser HMO. To search for providers, choose your region: Northern California, Southern California, Northwest.
  • Show your medical ID card (there is no dental ID card) when you go to your doctor's appointment to ensure the office will bill correctly and your claim will be paid promptly.
  • Don't skimp – get your routine preventive care! It's one of the most important ways you can ensure your ongoing good health – and preventive care is covered at 100% regardless of what plan you are in. Preventive dental care is also critically important and is also covered at 100%. Review these Preventive Screening Guidelines from UnitedHealthcare to be sure you and your family are getting the preventive care you need.
  • When you need expensive services like an MRI or CT-scan, visit UnitedHealthcare at myuhc.com to Find Care and Costs to find facilities that offer high quality care at lower costs. You may be surprised to see the big differences in cost among facilities. For expensive dental procedures, be sure to ask the dentist to complete an estimate in advance of any work so that you'll know how much you will need to pay.
  • If you are faced with a serious diagnosis, contact Best Doctors at 1-866-904-0910 for a free, confidential review and discussion of treatment options so that you can make an informed decision.
  • When you need a prescription, ask your doctor for a generic if one is available. Many high cost brand medications are available in less expensive generic forms that are as effective. For most medications taken on a daily basis, you can use the OptumRX mail service pharmacy to order up to a 90 day supply and receive them conveniently through the mail.

Related Topics & Resources

  • Find a UnitedHealthcare Network Doctor at myuhc.com for members and at UHC’s pre-member site for prospective members.
  • Find a Preferred Dentist - choose an in-network dentist and save 15% to 45%.
  • Find a VSP Vision Provider - locate VSP network doctors that provide a wide selection of frames and contact lenses.
  • Find Care and Costs - find high quality health care at an affordable price.
  • Call Best Doctors at 1-866-904-0910 get a free, confidential expert opinion about a critical medical decision.
  • Call UHC at 1-844-298-0228 if you need help reviewing your UHC medical claims or to reach a Customer Care Advocate.
  • Contact Alight Solutions at 1-888-234-7771 or visit Alight Solutions online for benefit plan enrollment and to make coverage related changes.
  • Call Advocate4Me through UHC at 1-844-298-0228 for answers and treatment options to your medical needs. 24 hours a day, 7 days a week. Speak to a nurse for support with general health questions with an option to directly connect with a doctor through Virtual Visits (normal office visit copays apply for Virtual Visits).